Frequently Asked Questions
Everything you need to know about shopping for your little ones.
What age ranges do your products cover?
Simply Kids offers a curated selection of apparel, toys, and essentials for children ranging from newborns up to 10 years old.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please visit our Returns Portal to start a request.
Are your toys and clothing safety-tested?
Absolutely. All our products meet or exceed international safety standards (ASTM and CE) to ensure they are non-toxic and safe for your children.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.